“For the LORD is good; His mercy is everlasting, and His truth endures to all generations.” Psalm 100:1 (NKJV)
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Privacy policy

PRIVACY STATEMENT

Privacy Notice
We respect your privacy.

Any information collected on this website will only be used to perform our contract to process your online order and will be kept strictly confidential. We will not share any information.

The data controller for all personal information collected on this website is Heath Christian Bookshop, 122 Whitchurch Raod, Heath, Cardiff, CF14 3LZ.

Your data is safe in our hands

  • We do: use data to help us process your online weborder in order to generate a paid invoice and ship the books to your shipping address
  • We do: respect your privacy and work hard to fully comply with the General Data Protection Regulation, GDPR, 2018
  • We do not: share or sell your personal data to any third parties

GDPR - General Data Protection Regulation 2018

The new regulation supports your right to have your privacy respected and your data protected. It is designed to give you confidence that your personal data is accurate, up to date and well managed, and to give you access to that information if you wish to check. You have the right to contact Christian Books and request a copy of any data we hold and we will respond within 30 days of your request. Our Merlio Booksolve website is fully compliant with GDPR and we can provide you with access to any personal information you have provided us.

The data controller is Christian Books and the data processor is the Bookstore manager

What personal data do we hold?

Website Orders

  • we hold data on your name, address provided, telephone contact, email address and shipping address provided
  • we hold this information on the basis of contract to provide you with the book ordered
  • data used to fulfill orders placed by the customer via the website

Customer Accounts

  • we hold data on your name, address provided, telephone contact, email address and shipping address provided
  • we hold data on your sales history
  • we hold this information on the basis of contract to provide you with the book ordered
  • you can amend or delete your customer information under My Account page on the website

Card Payment

  • we utilise Global Realex Payments Ltd to handle all our card transactions. Global Realex are fully PCI DSS compliant
  • we do not store or hold any card payment details on our website or within our customer accounts
  • we hold this information on the basis of contract to provide you with the book ordered and take payment in full
  • card payment details are only used to verify your card payment via Global Realex secure encrypted payment gateway

email Bookworm Newsletter

  • you have the option to opt in and subscribe to our monthly email Bookworm Newsletter
  • we hold your name and email address
  • we hold this information on the basis of consent to provide you with the Newsletter
  • every email Bookworm Newsletter has a Unsubscribe link should you wish to change your mind later

website Contact Us

  • we hold your name and email address
  • we hold this information on the basis of consent to answer any query you may have

How secure is my personal information?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

  • We do not reveal any of the digits of your credit card numbers when confirming an order. We download your order via encryption software for the purposes of processing and charging the order to your credit/debit card, and we store the order details securely in paper form in accordance with accountancy rules.
  • We retain your credit/debit card details in encrypted form on our server for a limited period and then delete them. These details (card number and expiry date) are stored in a secured database.
  • You should protect against unauthorised access to your own computer. It is important to sign off when you finish using a shared computer.

What choices and rights do I have?

  • You have the right under GDPR to request a copy of all data held by Heath Christian Bookshop and we will provide you with this data within 30 days free of charge in a word format by post or email.
  • You have the right to ask for personal data to be rectified if it is inaccurate or out of date. We shall make corrections within 30 days
  • You have the right to ask for personal data to be deleted. We shall delete any personal data within 30 days.
  • You have choice to withdraw consent for the email Bookworm Newsletter using the Unsubscribe link at the bottom of the Newsletter.
  • You have the choice to update your personal information via the My Account page

Use of Cookies on our site.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and keep records of your shopping choices and previous visits. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

We only use Session Cookies on this site. Session Cookies are temporary cookies that remain in the cookie file of your browser until you leave the site. Find out more about cookies by going to All About Cookies Information website.

Terms and Conditions, notices and revisions

Your use of the heathchristianbookshop.com website and any dispute over privacy is subject to this Policy and our Terms and Conditions, including limitations on damages, and application of English law. If you have any concern about privacy at heathchristianbookshop.com please send a thorough description to [email protected] and we will try to resolve it. Our service to you evolves over time. This Policy and the Terms and Conditions will change also, and use of information that we gather now is subject to the Privacy Statement in effect at the time of use.

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